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MM
09-30-2007, 05:50 PM
Hi all,

When I go into the Pay Bills dialog I appear to have more money owing then I should. There are several Material Accounts that I owe money to; Paid on Account. I can't seem to locate the correspending transactions. I assume I orginally entered these in incorrectly and would like to fix them or remove them if possible.

Any ideas how to troubleshoot this?

Thanks in advance,

Michael

Casey McD
10-01-2007, 12:30 PM
Usually you get Paid On Account amounts when you write a check to a vendor and mark it as Paid On Account. It will REDUCE the amount owed on the next payment that you make through Pay Bills.

To find "paid on account" payments, do the following:

1. Choose Checking Transactions from the Bank menu, and select your bank account.
2. Browse until you're looking at a Bank Check or Payment.
3. Choose Find from the Edit menu.
4. Enter the type of vendor into the Pay To popup field.
5. Enter the specific vendor into the Account field.
6. Enter Paid On Account into the Transaction Paid popup field.
7. Click the Find button.

That will locate all "on account" payments.

If that doesn't help, call our support line (607 272-1008) or email to support@turtlesoft.com, and we can get more specific info about your problem.